CLARITY: CRM Live becomes CRM Online

Posted on March 27, 2008. Filed under: Clarity, Microsoft |

The main interest in this article from Mary Jo is not about CRM (who cares about a name change after all) but rather how Microsoft are clarifying their terms:

Live: Consumer focus

Online: Business & Enterprise focus, hosted by Microsoft

Hosted services: hosted by Microsoft partners

And don’t miss the revenue sharing snippet at the bottom – Microsoft will share 10% of the CRM Live charge with reseller partners (its at the bottom of page 10 of the linked document).

(via Mary Jo Foley)

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